Top Tier Management, Inc. and its affiliates (“Top Tier Properties,” “we,” “us,” or “our”) respect your privacy and are committed to protecting your Personal Information.
This Privacy Policy explains how we collect, use, disclose, and safeguard information that identifies or relates to you (“Personal Information”) when you visit ttproperties.net, apply for or rent an apartment at our properties, or otherwise interact with our services.
1. Scope of This Policy
This policy applies to Personal Information collected through:
ttproperties.net and any associated resident portals or online services linking to this policy.
On-site property visits, phone calls, physical applications, and general inquiries.
Communications regarding prospective or current tenancies, maintenance requests, and payments.
2. Personal Information We Collect
Depending on your relationship with us, we may collect and process the following categories of Personal Information:
Contact Information: Name, email address, physical mailing address, phone number, date of birth, and emergency contacts.
Government & Personal Identifiers: Driver’s license number, Social Security number (SSN), taxpayer identification number, passport, student ID, or resident ID.
Commercial & Lease Information: Lease details, rental history, utility bills, vehicle information (make, model, year), and pet details.
Device & Usage Data: IP address, browser type, operating system, device identifiers, search history, and interactions with ttproperties.net.
Sensory Media: Photos or videos submitted for maintenance requests (which may require camera access on mobile devices).
Demographic & Accommodations Data: Age, citizenship, marital status, or military/veteran status. Where permitted by law, you may voluntarily disclose disability or health information to request housing accommodations.
Environmental & ESG Data: Energy usage and sustainability reporting at the site and tenancy levels.
3. How We Process & Use Your Information
Purpose
Description of Activities
Legal / Business Basis
Prospective Resident Engagement
Arranging property tours, answering inquiries, and communicating property preferences.
Legitimate business interest
Applications & Screening
Running credit and background checks, verifying identity, and processing rental applications.
Sending updates about available units, promotions, and resident surveys.
Consent / Opt-in; Legitimate interest
Security & Safety
Fraud prevention, network monitoring, security incident detection, and on-premises safety.
Legal compliance; Legitimate interest
ESG Initiatives
Tracking energy metrics for carbon-reduction and sustainability reporting.
Legal obligations; Business policy
4. Cookies & Automatic Data Collection
When you browse ttproperties.net, we and our third-party partners use cookies, web beacons, and pixel tags to collect analytics and improve your browsing experience:
Essential / Strictly Necessary Cookies: Required for basic site features (e.g., logging in, submitting forms).
Performance & Analytics Cookies: Help us understand traffic patterns and popular pages.
Functional Cookies: Enable enhanced site preferences and personalization.
Targeting & Advertising Cookies: Used by advertising partners to show relevant ads on other platforms.
Managing Cookies: You can adjust your browser settings to block or disable cookies, or manage your preferences via the cookie banner on ttproperties.net.
5. Sharing & Disclosure of Personal Information
We do not sell your Personal Information. We may share your data with the following entities solely for operational or legal purposes:
Affiliates & Property Owners: Shared with Top Tier Management affiliates and property owners to manage leases and fulfill contractual obligations.
Service Providers & Property Managers: Trusted third parties (such as Buildium) assisting with payment processing, background checks, IT support, maintenance, and resident portals.
Legal & Government Authorities: When required by law, court order, or to protect the safety, rights, and property of our residents and staff.
Business Transitions: In the event of a merger, acquisition, or property sale, user data may be transferred to the acquiring entity under the same privacy commitments.
Important Notice Regarding SMS Data:
We do not share SMS (text messaging) opt-in data or phone consent with third parties or affiliates for marketing purposes.
6. Automated Decision-Making & Profiling
Credit & Background Checks: We may use automated evaluation systems to score credit applications against established lease qualification criteria.
Sanctions Screening: Automated checks may be run against official watchlists; however, a human reviewer evaluates any flags before a final decision is made on your application.
7. Your Privacy Choices & Rights
Email Opt-Out: You can unsubscribe from marketing communications by clicking the “Unsubscribe” link at the bottom of any marketing email. (Transactional emails—such as lease notices, maintenance updates, and billing confirmations—will still be sent).
Access & Updates: To review or update your Personal Information, log in to your tenant account on ttproperties.net or contact us directly.
8. Data Security & Retention
Security: We enforce standard technical and administrative safeguards to protect your data. However, no internet transmission is 100% secure, and you submit information online at your own risk.
Retention: Personal Information is retained only as long as necessary to fulfill the operational purposes described here or as required by financial, legal, and tax retention laws.
9. Children’s Privacy
ttproperties.net is intended for adult users and is not directed to children under 16 years of age. We do not knowingly collect personal data from minors. If you believe a child under 16 has submitted personal information to us, please contact us immediately to have it deleted.
10. Contact Us
For questions, concerns, or privacy requests related to ttproperties.net, please reach out to us:
